Shipping Policy - i6tuning.com

Last updated: 02/08/2026

Thank you for shopping with i6tuning.com. This Shipping Policy explains how we process, ship, and deliver orders within the European Union.

1. Shipping Area

We currently ship to all countries within the European Union. If you're ordering from outside the EU, please contact us at info@i6tuning.com before placing your order to confirm whether shipping is possible.

2. Order Processing Time

• Orders are processed within 1 business day of payment confirmation, Monday-Friday, excluding public holidays.
• Some items, including made-to-order parts, or products sourced from a third-party supplier, may require additional processing time. This will be noted on the product page.
• You will receive a confirmation email once your order has shipped, including tracking information where available.

3. Shipping Methods & Costs

Because our catalog ranges from small parts to large and oversized items (exhaust systems, intakes, suspension components), shipping cost and method depend on the size and weight of your order:

• Small/standard parts: Shipped via DPD/DHL/UPS standard parcel service.
• Large or oversized parts: Shipped via freight/pallet courier due to size and weight. These items may require a longer delivery window and may incur an oversized-item shipping surcharge, shown at checkout.
• Shipping cost: Calculated automatically at checkout based on destination, weight, and dimensions. [OR: Flat rate of €[X] for standard items; free shipping on orders over €[X] within [COUNTRY/EU].]
• Estimated delivery times:
  • Poland: 2-3 business days
  • Rest of EU: 3-5 business days
  • Large/oversized freight shipments: 4-5 business days (may vary by destination)

Delivery estimates begin after your order has shipped, not from the order date.

4. Customs & Duties

As all shipments are within the EU, there are no customs duties or import taxes for deliveries within the customs union. VAT is charged and included at checkout in accordance with EU regulations.

5. Order Tracking

Once your order ships, you'll receive a tracking number by email. Large/freight shipments may be tracked separately via the freight carrier and could require you to arrange a delivery time slot.

6. Damaged, Lost, or Missing Shipments

• Please inspect your parcel upon delivery, especially large or oversized items. If a package or part arrives visibly damaged, note this with the delivery driver if possible and contact us within 7 days at info@i6tuning.com with photos of the damage and packaging.
• If your tracking shows delivered but you haven't received your order, contact us within 7 days so we can investigate with the carrier.
• We are not responsible for delays caused by the carrier, customs processing, incorrect address information provided by the customer, or force majeure events.

7. Incorrect Address / Failed Delivery

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect or incomplete address, reshipping costs will be the customer's responsibility.

8. Split Shipments

Orders containing both small parts and large/oversized items may be shipped separately and could arrive on different days. You will be notified if your order is split.

9. Contact Us

For any questions about your shipment, contact us at:

• Email: info@i6tuning.com
• Phone: +48 784 911 626